Exhaustive
ticket assignment
system

Solution ticket distribution overview

TixLab is a complete collection of ticket distribution solutions that are used in a variety of industries. Due to the use of blockchain technology in ticket distribution, TixLab was founded with the goal of bringing solutions for effortlessly making, purchasing, selling, and exchanging electronic tickets.

By utilizing blockchain technology for ticket issue, TixLab was created with the goal of entirely digitizing the event sector in general and ticket issuance in particular. It also enables market participants to freely and openly swap secondary tickets. Users of the e-tickets provided by TixLab will receive a plethora of unique advantages that are not provided anywhere else.

Terms of use

1. Introduction:

Welcome to TixLab

We are DEEPTECH TECHNOLOGY JOINT STOCK COMPANY, with the registered office at 60M Truong Son, Ward 2, Tan Binh District, Ho Chi Minh City, Vietnam. We are the owners of a complete ticket distribution solution kit with a multi-soldier application through the website www.tixlab.vn. Please return frequently to be informed about our updates.

You accept these conditions when you use our website. Any aspect of these Terms of Sale may be changed, modified, added, or removed at any time by the website. Without previous notification, modifications take effect right away after being posted on the website. Additionally, your continued use of the website following the posting of modifications to these Terms constitutes your acceptance of those changes.
Please return frequently to be informed about our updates.

2. User Guide for Website:

Customers must be at least 18 years old to visit our website, or they must do so under the supervision of a parent or legal guardian. Customers confirm that they are in possession of the necessary civil documents to carry out products purchase and sale transactions in compliance with current Vietnamese legal requirements.
Customers will receive an account (account) from us to use in order to make purchases on the tixlab.vn website while abiding by the applicable Terms and Conditions of Use.
You will need to create an account using your login information and update if anything changes. Each visitor is in charge of their own password, account, and online activities. Additionally, if someone tries to access your account without your permission, you must let us know. We don't assume any liability, directly or indirectly, for harm or loss brought on by your disregard for the rules.
Without our prior written consent, you are not allowed to use any element of this website for profit or on behalf of a third party. We shall immediately terminate the guest's account if we breach any of these terms.

3. Consumer feedback:

Your comments and all website content belong to us. We will promptly lock your account or take other action as required by Vietnamese law if we discover any false information.

4. Acknowledge pricing and orders:

For any reason including a technical malfunction or system breakdown, we reserve the right to reject or cancel your purchase at any time.
Additionally, we will reject orders that are not for personal use, bulk purchases, or the aim of purchasing away in order to guarantee fairness for TixLab end-user customers resell.

We are dedicated to giving customers the most precise price information. Technical faults, however, are not entirely ruled out. For instance, if a product's pricing is incorrectly or incorrectly displayed on the website, we will either contact you for guidance or notify you and cancel the transaction. Additionally, we have the right to reject or revoke any order, regardless of whether it has been accepted or paid for.

5. Modify or cancel orders at TixLab:

In any instance, if the following actions have been performed, the consumer has the right to cancel the transaction:
Send a message to TixLab to cancel the transaction using the hotline at (+84) 783553063 or (+84) 939968122

6. Addressing the effects of improper data entry at TixLab

When engaging in transactions at TixLab, customers are responsible for providing complete and correct information. If a consumer transmits incorrect information to tixlab.vn, TixLab has the right to decline to complete the transaction.

Additionally, the consumer always has the option to end the transaction on their own initiative if any of the following actions have been taken:
Please contact TixLab at hotline(+84) 783553063 or (+84) 939968122
On a case-by-case basis, TixLab will provide customers with a code discount on subsequent purchases at face value in the event that incorrect information arises from its end that TixLab can demonstrate to be the fault of the system or from a third party (wrong product price, wrong source, etc.). TixLab also reserves the right not to make a faulty transaction.

7. Copyrights and trademarks:

We are the owners of all intellectual property rights, whether registered or unregistered, informative content, design, text, graphics, software, pictures, videos, music, and sounds, software compilations, and any other related materials. International treaties and Vietnamese copyright laws safeguard the website's full content. Reserved is the copyright

8. Legislative rights:

The terms, conditions, and content of this website are regulated by Vietnamese law, and any disputes resulting from the unlawful use of this website will be resolved by the Vietnamese court with jurisdiction over such matters.

9. Privacy Policies:

We take information security seriously on our website, and we employ best practices to safeguard your personal data and financial transactions. Your data will be securely secured during the payment process. You will leave safe mode after the ordering procedure is finished.
You are not permitted to alter the data structure or interfere with the system using any tool, software, or other methods. The website sternly forbids the distribution, diffusion, or promotion of any actions intended to tamper with, damage, or compromise the data of the system. All rights will be taken away from violators, whether they be people or organizations, and they may also face legal action if required.
Unless specifically demanded by law authorities, all transaction information will be kept private.

10. Ensure TixLab transaction security:

We employ services to safeguard the content that vendors submit as goods on TixLab. Reduce potential risks to enable effective transactions.

11. Vietnam National Law and Jurisdiction:

Vietnam's laws shall govern the interpretation of all of these terms and conditions as well as the contract (and any duties resulting from or related to it). The customer has the right to file a complaint with a Vietnam court of competent jurisdiction if a disagreement resulting from these terms of use arises.

12. Privacy and personal information:

When you use TixLab's services on the TixLab App and Website, we may employ a variety of 3rd party services in addition to our own data storage system to gather (anonymized) information. By gathering this data, we can better serve you, enhance our offerings, and send you promotional communications that are relevant to your buying preferences.
The data we get from you when you create an account on TixLab is as follows:
Name, address, contact info (phone, email), birth date, and gender.
Comment and assess your goods (including text, image, and video information provided by you)
When you actively take part in initiatives that gather this information, additional registration information
We also depend on your consent when you want to send us photographs in order to use services like image search.
The data that TixLab automatically gathers when you use its services, in addition to its own storage system, is also stored by other data query services, such as Facebook, Google, and Firebase…:
- Purchase background
- Users' past behavior
When you pay online using the TixLab app and website, your payment information is protected and saved by the following parties:
- VNPAY: E-wallet (PCI DSS standard)

13. Account-related difficulties:

a. Lock an account or a portion of its features in the following situations:
- When a competent authority issues a decision or a written request as required by law.
- If TixLab notices that a consumer has a history of making dishonest purchases, including:
- Acts of dishonesty and deceit exist.
- Make virtual purchases or reviews.
- There are indications of fraud or misuse of promotional codes.
- Additional examples found by TixLab's system.
When one of the banks, customers, or partners of TixLab alerts the company to dishonesty or any other issue with the account.
- Other situations that the law allows.
On a case-by-case basis, TixLab will take the necessary measures, which may include immediately freezing the account.

b. Temporary account lockout or freezing will end when one of the following circumstances occurs:
- The relevant authority has given written confirmation that all transactions on the account are lawful, that any legal challenges involving the account have been settled, or that the request to lift the blockage on the account has been made.
- TixLab has the sole discretion to end or maintain the temporary lockdown/blockade of your account after reviewing the documents/information you give to substantiate your purchase (invoices, photographs of purchased items, etc.).

c. TixLab will permanently close or freeze your account if:
- Within 30 days after receiving the account limitation notification, no answer was received.
- TixLab did not accept your request to regain your account.
- Other situations allowed by law.

Privacy Policy

Generally rules

Applicable to user accounts set up on the TixLab application, referred to as the "app" above.
The client is entirely responsible for updating personal information and using the program after entering into the account for the first time. The primary information collected by the program is email, phone number, username, encrypted login information, and if used to connect in with a Facebook, Google, or Apple account, some basic account information. To guarantee that customers receive the most benefits from the application, consumers must provide this information when registering to access services, tools, information, and TixLab must also be contacted and confirmed when customers register to use services on the application.
Customers are exclusively in charge of maintaining the application's security and keeping their registered username and password secure. Customers must also immediately alert TixLab of any unauthorized usage, misuse, security breaches, and retention of third-party registered names and passwords in order to take the necessary corrective action. fit.
Customers can self-verify, update, change, or delete their personal information by going into their accounts and doing so, or they can ask a TixLab employee to do it for them. Customers have the right to complain to TixLab regarding service delivery times and quality. When TixLab receives these comments, it will verify the facts and, if it is accurate as reported by the client, depending on the circumstances, it will take prompt action.

Scope of information use

TixLab uses consumer data to: Offer clients services.
If clients agree to this condition while registering, we may send them marketing and promotional materials.
Send alerts on customer and application information sharing activity.
Avoid engaging in actions that compromise client user accounts or act in customers' names.
In rare circumstances, speak with and assist consumers.
Do not use the customer's personal information for anything other than the application's confirmation and contact-related services.
When a legal necessity arises: When judicial authorities, such as the prosecutor's office, a court, or an investigative police agency, request personal information about customers in connection with a customer's criminal activity, the corporation is required to cooperate and provide such information. Additionally, it is unlawful for anybody to violate a customer's personal information.

We are committed to respecting the privacy of our customers' personal information and will only gather it when it is acceptable and required for those purposes. Additionally, we continue to take the necessary precautions to guarantee the confidentiality, integrity, and accuracy of the data that users supply. We also take the necessary precautions to guarantee that third parties will protect the data we give them.
Users' private and personal information is gathered, safeguarded, and maintained with care, accuracy, and confidentiality.
Our server system and backup server system are the only ones capable of carrying out the independent information gathering and storage software that we put up.

Users' private and personal information will always be kept strictly confidential and won't be disclosed to anybody unless required to do so by an appropriate state agency.
Application services offered by TixLab include the creation of administration tools for e-commerce that may exchange information, accrue points, plan service consumption, and buy tickets. TixLab also hosts and manages other apps.
You recognize and agree that it is your duty to maintain control over the security of the device(s) on which the TixLab App is installed; TixLab is not liable if a customer's negligence results in the theft or exploitation of your company data.
The terms of service, including use guidelines, of Google Play and the Apple App Store must be followed by the customer.